Hospital Week is a time to recognize the role each of our employees plays in the care of our patients. From scheduling appointments to cleaning rooms, we celebrate the role of the individual because we recognize it is the level at which work is done, care is delivered, and lives are saved. This also is the reason why empowerment and accountability at the individual level are so important.
Our employees know when they come to work every day there is one goal: sending our patients home in better shape than they were in when they came through our doors. To meet that goal, we must as individuals respect the massive role we each play in providing care. It takes every person in every job, all 2,000 employees, holding themselves to the highest levels of accountability.
Each day, people of the Mid-South come to us for their medical care. Sometimes it’s an elective procedure. Others come for an emergency and have no choice. It doesn’t matter. We are here to preserve, maintain and improve a patient’s life. “Your Life. Our Passion.” is not just a tagline to those who work at Regional One Health. Without the dedication of all of our employees, those words are empty. Hospital Week is a time to reaffirm to the community and our people that our mission is sacred. Our patients trust us with their lives, and we must each feel the personal accountability of that sacred trust, whether it means washing our hands 50 times in a day or taking the time to reassure and talk with a scared patient before surgery. As T. Harv Eker once said, “How I do anything is how I do everything.” Every moment we have at Regional One Health is another moment to impact our patients in a positive way.
We work with life and death on a daily basis. It’s tough work that we gladly accept. Thank you to each of our nurses, staff and physicians who make this healing work possible. It is up to YOU to move medicine forward.
Reginald Coopwood, MD
President and CEO, Regional One Health
ONE Thought is an occasional column from Regional One Health leadership.