At the Regional One Health Inpatient Rehabilitation Hospital, we believe patients and their support systems should be at the center of establishing and implementing their treatment plan. We take a collaborative approach to care and look to involve you and your loved ones every step of the way, so your medical and therapy care evolves with your needs and goals.

Admissions Information

After we receive a referral, an admissions nurse liaison visits the patient to discuss rehabilitation and a physician and nurse evaluate the patient’s medical needs. In coordination with the rehab physician, the admissions office can pre-certify insurance and help arrange admission. Patients who are admitted are expected to actively participate in and benefit from intensive rehab therapy and are required to have a viable discharge plan and destination.

The Inpatient Rehabilitation Hospital is unable to accommodate the following:

  • Ventilator dependent patients
  • Cardiac monitoring
  • Lack of nutritional support
  • PCA pump
  • Chest tubes
  • Airborne isolation
  • IV drip protocols excluding CADD pumps
  • Ejection fraction less than or equal to 10%

Your Rehab Journey

Your care starts with a meeting with our rehab physician, who will provide a customized care plan based on a full complement of services. Medical and nursing care is available around the clock to meet patients’ individual needs.

You will participate in a minimum of three hours of therapy a day at least five days per week, including mobility, exercise, activities of daily living, home management, community access, adapted recreational activities and education. Treatment programs incorporate caregiver training to help patients achieve goals, sustain gains and prevent complications after discharge. Patients have access to a fully equipped therapy gym, low-stimulation therapy room, and daily living unit featuring a bedroom, bathroom and kitchen to practice independent living skills.

Rehabilitation can be intense, and you may be tired. The intensity of therapy is required to get you home as quickly as possible and enable you to resume activity.

Meals are served buffet style in the rehabilitation dining room to promote socialization and give you a chance to meet friends and talk to others who may be facing similar challenges.

Every week, your medical rehab team will hold a conference, bringing together all staff involved in your care to discuss barriers to discharge, progress and educational needs. Family conferences are held throughout each patient’s stay to meet the needs of the patient and their support system and communicate diagnoses, impairments, activity limitation, etc.

When you are ready to graduate from your inpatient rehabilitation program at the Regional One Health Inpatient Rehabilitation Hospital, our social worker and case manager will assist you with discharge needs including setting up follow-up appointments and equipment needs.

Your Rehab Team

Our staff is comprised of dedicated professionals who specialize in rehabilitative medicine and helping patients return to an independent living environment. Your medical team will include the following professionals:

Rehabilitation Physicians

Specialized rehabilitation medicine physicians provide medical management and physician oversight of therapy services and your tailored rehabilitation care plan.

Rehab Trained Nurses

Our Certified Rehabilitation Registered Nurses provide 24/7 nursing management, including but not limited to medication management and training, patient/family diagnosis education, bowel and bladder training and wound care.

Case Manager

Your case manager works with you and your family to help with discharge planning, including equipment and services you will need after discharge.

Social Worker

Your social worker meets with you and your family to assist with the transition to home and to provide any needed social adaptations and diagnosis-specific education.

Occupational Therapist

Occupational therapists provide you and your caregivers training and education on Activities of Daily Living such as bathing, eating, grooming, dressing and toileting.

Physical Therapist

Physical therapists provide training and education on walking with or without assistive devices, transferring between positions, stair climbing and wheelchair mobility.

Speech Language Pathologist

Speech-language pathologists provide education, training and strengthening to address speech and swallow disorders and help with problem solving, memory and critical thinking skills. 

Recreational Therapist

Recreation therapists provide education, resources and activities surrounding your hobbies and interests. They can also help connect you to a peer mentor and support groups.

Technology and Therapy Tools

Our providers use the most advanced technology specifically designed for medical rehabilitation settings. These state-of-the-art products enhance treatment and promote optima outcomes.

EksoNR robotic walking device (coming soon!)

The EskoNR is a robotic walking device designed to be used in rehabilitation settings. This device helps patients progress by re-teaching the brain and muscles how to properly walk again so patients can walk out of the device and back into their community

Bioness H200 Wireless Hand Rehabilitation System (coming soon!)

This advanced technology provides electrical stimulation to activate nerves in the hand and forearm so you can improve reaching, grasping, opening and closing of the hand. This helps you regain movement and independence.

Bioness L300 Go (coming soon!)

This advanced technology treats foot drop and thigh weakness, leading to improved ability to walk, reduced falls and improved safety. This is the world’s first electrical stimulation system that integrates smart 3D motion detection

Omni VR

This interactive virtual reality rehabilitation tool allows enhanced training to address balance, coordination, cognition, endurance and a host of other issues.

Solo-Step Ceiling-Mounted Track System

This body weight supported system provides a safe environment for walking, balance and/or strength training sessions. 

iN2L: It’s Never 2 Late

This interactive technology provides tools to engage patients through exercise, social connections and recreational activities.

Patient and Family Amenities

We want patients and their loved ones to be comfortable during their stay with us, and we work hard to create a positive, healing environment.

Private Rooms

Our facility offers spacious, private rooms with an additional sleep surface for a support person and roll-in showers. Patients may have one support person stay overnight, and adolescents are strongly encouraged to have a parent or adult support person with them.

Cafeteria

The hospital offers a full-service cafeteria, vending area and a Starbucks located on the first floor of the Jefferson Building. The cafeteria is open 6:30-10:30 a.m. for breakfast, 11 a.m.-2 p.m. for lunch, and 2:30-7 p.m. for dinner.

Gift Shop

The Johnson Auxiliary Gift Shop is located across from the cafeteria on the first floor of the Jefferson Building and offers a wide assortment of flowers, candy, balloons, special home décor items, children’s clothing and more. The gift shop is open Monday-Friday from 9 a.m.-5 p.m. To contact the gift shop, call 901-545-7072.

Patient Ambassador Program

Our Rehabilitation Ambassadors serve as a resource to patients and caregivers, helping to anticipate needs and identity and resolve problems. Ambassadors encourage patients and their caregivers to attend meetings and/or meet one-on-one to provide feedback regarding their satisfaction with the rehab program and to provide suggestions for improvement and/or future program initiatives.

Spiritual Care

Chaplains are onsite daily and are always available to assist you in your spiritual and emotional needs. Our Pastoral Care staff is comprised of professional chaplains of Catholic and Protestant faiths. We also welcome clergy from local churches, parishes and synagogues. The chapel is located on the second floor of the Jefferson Building.

Security Services

Security Services staff is on duty 24 hours a day, seven days a week. Security can assist with escorts to and from your vehicle and missing or lost items.

Visitor and Patient Information

We believe it is important for our patients to have the support of loved ones, and for loved ones to be involved in learning about the patient’s care. We encourage visitation so long as it does not interfere with the care and rehabilitation services provided to our patients.

Contact a Patient

All private patient rooms are equipped with telephones. You may call the unit for phone numbers to specific rooms. Our unit phone number is 901-545-8739.

Visiting Hours

General visiting hours are Monday-Friday from 2:30-8:30 p.m. and Saturday and Sunday from 1-8:30 p.m. We encourage loved ones to visit during these hours to ensure that the frequency and length of general visits prevent interruptions in care. 

Location and Parking

The rehabilitation hospital is located on the 3rd floor of Turner Tower, 890 Madison Avenue. Patients are allowed one visitor pass in the Turner Tower parking lot. Our administrative coordinator can assist with vehicle registration and obtaining a parking pass. Additional parking is available at convenient locations around the campus including lots on Madison and Dunlap and the Pauline Parking Garage, located at the corner of Pauline and Jefferson Avenue. Valet parking is also available at 880 Madison Avenue Monday through Friday.

Rehabilitation Hospital

880 Madison Avenue
3rd floor of Turner Tower
Memphis, TN 38103

Admissions Office 901-545-8746
Administrative Director 901-545-7376
Rehabilitation Case Manager 901-545-7114