Regional One Health Brings Innovative-Centered Care Model to East Memphis Residents
The changing healthcare landscape and the Affordable Care Act are driving more patients to seek care outside of traditional hospital walls. Regional One Health has introduced a new care concept to the Mid-South with a “medical neighborhood” on their east campus at 6555 Quince Road. The health system occupies 50,000 square feet of space to house outpatient services such as internal medicine, a center for rehabilitative medicine, multispecialty clinic, women’s services, imaging center and a pharmacy.
“We are creating an innovative model, providing access to a modern and convenient health care campus where you not only go for your primary care but also your specialty appointments,” said Dr. Reginald W. Coopwood, President and CEO of Regional One Health. “To be able to take our world-class expertise and offer services in another geographical location I think will greatly benefit Memphis as we introduce a different model for delivery of outpatient services.”
At this new facility, when patients are referred to a specialist, they can often see that specialist right away in the same exam room (instead of waiting a few weeks for a new appointment), and then pick up prescriptions at the pharmacy before ever leaving the first floor. The new campus has the first multidisciplinary rehabilitation center of its kind in Memphis, offering traditional orthopedic therapies and neurologic therapies, as well as pain management and a massage therapist working in step with physicians. The women’s services area includes state-of-the-art fertility services as well as urogynecology.
“Our expansion initiatives were developed by listening to our patients,” said Susan Cooper, Chief Integration Officer and Senior Vice President of Ambulatory Services at Regional One Health. “We want to know what services our patients need and how we can best deliver them. This new campus makes it easier for patients to get the right care at the right time.”
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Harbor of Health
The east campus is not the only expansion location for the system. Regional One Health recently opened Harbor of Health, a clinic in Harbor Town, with the priorities and needs of the community at the center of its care model. Patients can make same-day appointments or simply come to the clinic as walk-in patients from 7:00 a.m. until 7:00 p.m. Weekend hours will soon be available.
“IF YOU LOOK AT TRADITIONAL HEALTHCARE CLINICS, PATIENTS HAVE TO TRY TO FIT INTO THEIR DOCTOR’S SCHEDULE,” COOPER EXPLAINS. “REGIONAL ONE HEALTH IS CREATING AN EXPERIENCE THAT TRULY FOCUSES ON PUTTING PATIENTS FIRST.”