As part of our commitment to quality, Regional One Health chooses to be surveyed and accredited by the Joint Commission. The Joint Commission conducts periodic accreditation surveys at Regional One Health. The purpose of the survey is to evaluate the organizations’ compliance with national established standards. Maintaining the standards of care required by the Joint Commission demonstrate a healthcare organization’s focus on patient centered care and quality.

As a patient, family member, community member or employee, you have the right to notify the Joint Commission regarding concerns about the quality and safety of the care provided. If you have a complaint about the quality of care at Regional One Health, please contact the Joint Commission using the contact information below.

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois  60181

Phone: 1-800-994-6610
E-mail: complaint@jointcommission.org

For more information, visit the Joint Commission website.